UNDERSTANDING CURLS & CUTTING 

Let's face it curly hair can be intimidating, but you can choose to make it liberating. Stephen Adams from Moxie Hair Salon and Axcelr8 Academy will help you unleash your creative side, and give you the confidence to rock those curly guests out. This class will showcase a variety of cutting techniques so that you, the stylist, know how and why to cut curls wet or dry, going beyond basic curly cutting skills, attendees will leave their class feeling ready to take on the world of texture. 

This academy class is designed for all levels, it is a great class for new stylists right out of school or just starting in their career along as a great refresher for any seasoned stylist. 

Learn these key parts.

1. The difference in curls and how to care for each 

2. Know when to cut wet, dry, and when to use them together.

Business of Beauty Building Repeat and Loyal Clients

Description: Get the big picture when it comes to building a brand, a business, and a clientele.

It all starts with WHY you do what you do.  Know what to watch to make sure you are getting the results you want. To be successful you must have a plan and with this class you will get to take one home.  What do customers value? How to use these things to grow your business.  Build a plan that will carry you on to success.

Segments:

1. Whats your Why and Purpose

   1. Your why

   2. Your purpose

   3. Your mission

   4. You calling

2. What is great customer service

   1. Love and care

   2. Consultation

   3. Recommendations

   4. Booking

3. Vital signs to watch

   1. Why we measure them

   2. How to improve them

   3. What are their vital signs (interactive)

   4. What are they

      1. New guests

      2. Retail per guest

      3. Service per guest

      4. Frequency of visit

      5. Rebooking rate

4. Goal Setting (interactive)

   1. Work on goal board for each person

   2. Accountability buddy

   3. How much money will it take?

   4. Figure out how that equals into vital signs

      1. Year

      2. Monthly

      3. Weekly

      4. Daily